Shipping policy
Processing Time
Orders are processed within 1-3 business days of purchase. You'll receive a confirmation email once your order ships, including tracking information.
Shipping Times & Rates
We currently ship to the United States, Canada, the United Kingdom, Australia, and select countries across Europe and Asia. Shipping times vary by destination:
- United States: 3-7 business days
- Canada: 5-10 business days
- International (UK, EU, Australia, etc.): 7-14 business days
Shipping rates are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's progress.
Delays
While we work hard to get your order to you on time, occasional delays can happen due to high demand, weather, or carrier issues. We appreciate your patience and will keep you updated if anything affects your delivery window.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, or if your package appears lost in transit, contact us at [your contact email] and we'll help resolve the issue